We have always taken hygiene and health risks seriously but given the changing situation regarding the coronavirus, we thought it might be helpful to make a formal statement about our courses and accommodation.
We hope to continue to run any of the courses that we can. In accordance with the governments advice and the most recent government COVID 19 updates, we are contacting course participants and making decisions course by course. For any courses that do run we are making sure at no point are people too close together. The wheel stations in the pottery are all spaced well apart, we have proper hand washing facilities and are ensuring that people do not need to sit close to each other during lunch.
Our accommodation units are all self contained and guests eat breakfast in their rooms. People are are still able to take walks in the forest, and along our beautiful beach and coastline. All the fabulous eateries in Milford on Sea are open and offering take-outs, delivered to your door.
Our current terms and conditions in regards to cancellations for accommodation and pottery courses still apply, and are uneffected by the current situation.
For those customers who have already booked course in the next few weeks, we can offer a voucher for the total amount should you wish to cancel. Vouchers are valid for 12 months. We will be in touch with participants of each course one or two weeks before each course, offering a voucher to rebook. WE WILL BE IN CONTACT. Please contact us if you have anyfurther queries.
We are constantly updating our procedures in accordance to government recommendations.
Thank you for your continued business and support at this difficult time.